Privacy policy
PRIVACY POLICY
Last updated: August 27, 2026
This Privacy Policy explains how Norvexa Home collects, uses, and shares information when you visit or purchase from norvexahome.com.
INFORMATION WE COLLECT
We collect information needed to operate the store and fulfill orders, including your name, billing and shipping addresses, email address, phone number when provided, order details, and payment information processed by our payment providers. We also collect device and activity information such as browser type, IP address, time zone, cookies, pages and products viewed, referring sources, and interactions with the Site.
HOW WE USE INFORMATION
We use information to process payments, fulfill orders, provide shipping updates and customer service, handle returns and refunds, prevent fraud, maintain Site security, improve the Site, provide marketing communications when you choose to receive them, and comply with legal obligations.
HOW WE SHARE INFORMATION
We share information as needed with service providers that operate the store, including Shopify, payment processors, shipping and fulfillment providers, analytics providers, advertising platforms, and customer-support services. Our store is hosted by Shopify; Shopify's privacy information is available at https://www.shopify.com/legal/privacy. We do not store complete payment-card numbers.
We do not sell personal information for money. Some advertising or analytics activity may be considered sharing or targeted advertising under applicable laws. Where required, you may use the Your Privacy Choices link on the Site to submit an opt-out request.
COOKIES, ANALYTICS, AND ADVERTISING
We and our service providers use cookies and similar technologies to operate the Site, remember preferences, understand traffic, prevent fraud, and measure advertising. You can control cookies through browser settings and available Site privacy controls. Disabling cookies may affect Site functionality.
EMAIL MARKETING
If you subscribe to marketing emails, we use your email address to send store news and offers. You can unsubscribe using the link in a marketing email. Transactional order and customer-service messages are not marketing communications.
YOUR RIGHTS
Depending on where you live, you may have rights to request access, correction, deletion, or a copy of personal information, or to opt out of certain uses. Contact support@norvexahome.com to submit a request. We may need to verify your identity.
RETENTION AND SECURITY
We retain personal information only as long as reasonably necessary for order fulfillment, customer service, fraud prevention, recordkeeping, and legal compliance. We use reasonable safeguards, but no transmission or storage method is completely secure.
CHILDREN
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
CHANGES
We may update this policy to reflect operational, legal, or regulatory changes. The revised policy will be posted here with an updated date.
CONTACT
Norvexa Home
111 South Bell Avenue
Yardley, PA 19067
United States
support@norvexahome.com
GOOGLE CUSTOMER REVIEWS
If you voluntarily opt in after a purchase, transaction information may be shared with Google so it can send a review survey after the estimated delivery date. This may include the order ID, email address, delivery country, estimated delivery date, and available product identifiers. Google and participating service providers may use cookies, web beacons, or similar technologies for this program.