Terms of service

Terms of Service

Last Updated: July 28, 2026

Welcome to NovaNest. These Terms of Service ("Terms") govern your access to and use of the NovaNest website and services. By accessing or purchasing from our store, you agree to these Terms.

If you do not agree with these Terms, please do not use our website.

1. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

2. Online Store

NovaNest reserves the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, or exploit any part of the website without written permission.

3. Product Information

We make every effort to display product descriptions, pricing, and images accurately.

However:

  • Colors may vary depending on your screen.
  • Product specifications may change without notice.
  • We reserve the right to correct pricing or description errors at any time.

4. Orders

We reserve the right to:

  • Refuse any order.
  • Cancel suspected fraudulent orders.
  • Limit quantities purchased.
  • Cancel orders due to inventory or pricing errors.

If an order is canceled after payment, a full refund will be issued.

5. Pricing

All prices are listed in U.S. Dollars (USD).

Prices may change without notice.

Applicable taxes and shipping costs are calculated during checkout.

6. Payment

We accept secure payment methods offered through Shopify.

Your payment information is processed securely. NovaNest does not store credit card information.

7. Shipping

Orders are typically processed within 1–3 business days.

Estimated delivery times:

  • United States: 7–12 business days
  • Canada: 8–15 business days
  • United Kingdom: 7–12 business days
  • Australia: 8–15 business days
  • Other countries: 10–20 business days

Delivery estimates are not guaranteed and may vary because of customs, weather, holidays, or shipping carrier delays.

8. Returns and Refunds

Customers may request a return within 30 days of receiving their order.

Returned items must:

  • Be unused
  • Be in original packaging
  • Include all accessories
  • Be in resellable condition

Refunds are issued after returned items are inspected.

Shipping charges are generally non-refundable unless the item arrived damaged or incorrect.

Please review our Return & Refund Policy for complete details.

9. Damaged or Incorrect Orders

If your order arrives damaged or incorrect, contact us within 7 days of delivery.

Please include:

  • Order number
  • Photos of the item
  • Photos of the packaging

We will work quickly to resolve the issue.

10. Intellectual Property

All content on NovaNest, including:

  • Logos
  • Images
  • Product descriptions
  • Graphics
  • Text
  • Website design

is the property of NovaNest or its licensors and may not be copied or reused without written permission.

11. Prohibited Uses

You agree not to:

  • Violate any laws
  • Attempt unauthorized access to our website
  • Upload malicious software
  • Interfere with website security
  • Use the website for fraudulent purposes

Violation of these Terms may result in termination of access.

12. Disclaimer

Products and services are provided "as is" and "as available."

NovaNest makes no guarantee that:

  • The website will always be uninterrupted.
  • Products will always meet every customer's expectations.
  • The website will always be free from technical errors.

13. Limitation of Liability

To the fullest extent permitted by law, NovaNest shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our total liability shall never exceed the amount paid for the product giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless NovaNest, its owners, employees, and affiliates from any claims resulting from your misuse of the website or violation of these Terms.

15. Privacy

Your use of NovaNest is also governed by our Privacy Policy.

16. Changes to These Terms

NovaNest may update these Terms at any time.

Changes become effective immediately upon posting on this website.

Continued use of the website constitutes acceptance of the revised Terms.

17. Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, United States, without regard to conflict of law principles.

18. Contact Information

Questions regarding these Terms of Service may be directed to:

NovaNest

Email: julius.sanders1@outlook.com