Shipping policy

Shipping Policy

Thank you for shopping with NovaNest.

We work hard to deliver your order as quickly and safely as possible.

Orders are processed within 1–3 business days after payment has been received.

Orders are not processed or shipped on weekends or holidays.

Estimated delivery times:

Delivery times are estimates and may vary due to customs, weather, holidays, or carrier delays.

We offer FREE shipping on all orders.

Once your order has shipped, you'll receive a tracking number by email.

Please allow 2–5 business days for tracking information to update.

Occasionally shipments may be delayed due to:

NovaNest is not responsible for delays once the package has been handed to the shipping carrier.

Please ensure your shipping address is correct before placing your order.

If an incorrect address is provided, contact us immediately. We cannot guarantee changes after an order has been processed.

If your package arrives damaged or appears to be lost, please contact us within 7 days of the expected delivery date.

We'll work with the shipping carrier to resolve the issue as quickly as possible.

If you have any questions regarding shipping, please contact us through our Contact page.

Thank you for choosing NovaNest.